Shipping of Product(s)
Your order will be processed and shipped with USPS within about 1 business day. Shipping time is estimated to be five (5) business days from when your order ships out. If you feel you are experiencing any delay in the delivery of your product, you may contact our customer care department at [email protected].
Returns and Refunds
We will credit any returned opened or unopened product if the received package is post marked within 30 days of the original order date and included with a RMA number obtained from customer service. Refunds will be issued to customer credit card within 3 business days. No returns are credited after 30 days of the received date. Any merchandise must be returned at the customer’s expense and must have an RMA number marked on it. No returns are credited if they are not accompanied by an RMA number. You may request an RMA and instructions on how to submit a return by emailing [email protected].
Please send all returns to:
Yuppie Brands LLC
318 W Adams St
Suite 1917
Chicago, IL 60606
Did Not Receive and/or Lost Package
All products are expected to arrive to the shipping address originally typed into the web form on the product webpage you ordered from within 5 business days after it ships. Packages will ship out within 1 business day from the day you place your order. For orders placed on a weekend date, packages will ship out the following Monday, assuming it is not a major holiday. If for some reason you do not receive the product after five (5) business days of ordering it is recommended to contact customer support by email at [email protected]. All orders are shipped with delivery confirmation, if the order is shown as delivered we are to believe it has been delivered unless you call to state otherwise. There will be no refunds for product claimed to be undelivered and the package is shown as delivered with delivery confirmation obtained via the US Postal Service. There may be times when shipments are delayed a few extra days.